The Gujranwala Electric Power Company (GEPCO) is one of Pakistan’s key electricity distribution companies, supplying power to Gujranwala and surrounding areas. GEPCO is responsible for ensuring uninterrupted electricity supply, billing, and customer services. With advancements in digital services, GEPCO now provides an online bill-checking and payment system that allows consumers to access their bills from anywhere.
If you’ve misplaced your bill or need a duplicate copy, GEPCO’s online bill checking system enables you to check, download, and print your electricity bill hassle-free. This guide will help you understand how to access your GEPCO duplicate bill online, how to pay it, and how to resolve any billing issues.
Checking your GEPCO bill online is quick and hassle-free. You can retrieve your duplicate bill using your Reference Number or Customer ID through the official GEPCO website. Simply enter your details, click submit, and view your latest bill instantly. This digital service ensures easy access to your billing information anytime, anywhere.
How to Check the GEPCO Bill Online?
Checking your GEPCO bill online is simple. Follow these steps:
- Visit the official GEPCO website.
- Enter the “Bill Check” or “Duplicate Bill” option.
- Enter your Reference Number or Customer ID in the required field.
- Click on the “Submit” button.
- Your latest electricity bill will be displayed on the screen.
- You can download, print, or save the bill for record-keeping.
This online feature is especially helpful for those who lose their bill or want to check the billing details before the due date.
Check Duplicate Online Bill With Reference Number
The Reference Number is a 14-digit unique identifier on your GEPCO electricity bill. It is essential for checking your duplicate bill online.
Steps to Check a Duplicate Bill Using Reference Number:
- Visit the GEPCO official bill portal.
- Locate the bill checking section.
- Enter your 14-digit Reference Number correctly.
- Click on “Submit” to view your bill.
This method is the most reliable for retrieving your GEPCO duplicate bill.
Check Online Duplicate Bill With Customer ID
If you don’t have your Reference Number, you can check your bill using your Customer ID.
Steps to Check a Bill with Customer ID:
- Visit the GEPCO bill portal.
- Click on “Check Bill by Customer ID”.
- Enter your 10-digit Customer ID.
- Click on “Submit” to retrieve your bill.
Bill by CNIC
Currently, GEPCO does not offer bill checking using CNIC (Computerized National Identity Card). However, you can use the Reference Number or Customer ID to check your bill online.
How to Find Reference Number and Customer ID?
Finding your Reference Number and Customer ID is easy:
- Look at the top left corner of your printed bill.
- The Reference Number is a 14-digit code.
- The Customer ID is a 10-digit number.
- You can also find these details by visiting the nearest GEPCO Customer Service Center.
Old Bills & Bill History
If you need to check previous GEPCO bills, the online portal provides access to past bills and payment history.
How to Check Bill History?
- Go to the GEPCO online billing portal.
- Enter your Reference Number or Customer ID.
- Click on “Bill History” to view past records.
How to Download and Print Duplicate Bill?
If you need a hard copy of your bill, follow these steps to download and print it.
How to Download Bill?
- Check your bill online using the GEPCO portal.
- Click on the “Download” option.
- Save the bills as a PDF file on your device.
How to Take Print?
- Open the downloaded bill.
- Press Ctrl + P (for PC Windows) or Command + P (for Mac).
- Select your printer and print the bill.
How to Save Bill as an Image?
- Open the bill in PDF format.
- Take a screenshot or convert it using an online PDF-to-Image converter.
GEPCO Bill Payments
You can pay your GEPCO bill through multiple methods:
With Banks
- GEPCO bills can be paid at authorized banks via cash, cheque, or online banking.
By Easypaisa
- Open the Easypaisa app and select the “Bill Payment” option.
- Choose GEPCO and enter your Reference Number.
- Click on “Pay Now”.
By JazzCash
- Open the JazzCash app and navigate to bill payments.
- Select GEPCO and enter the Reference Number.
- Confirm and pay the bill.
Post Offices
- Visit the nearest post office to pay your bill in cash.
Via ATM
- Use an ATM machine to pay your bill by entering your Reference Number.
Online Payments
- Use internet banking to pay your bill through mobile apps of banks.
Bill Paid Status
To check if your bill has been paid, visit the GEPCO online portal and enter your Reference Number.
Extension of Due Date and Bill Installments
If you are unable to pay your bill on time, you can apply for a due date extension or installment plan at the GEPCO customer service center.
Electricity Bill Tariff & Taxes
Taxes and Duties Included in GEPCO Bills
- FPA (Fuel Price Adjustment)
- TV Fee
- GST (General Sales Tax)
- Electricity Duty
Bill Income Tax
- If your monthly bill exceeds PKR 25,000, a certain percentage of income tax may apply.
Bill Calculator 2024
- Use the GEPCO Bill Calculator 2024 on the official website to estimate your electricity bill.
Complaints and Customer Services
- Helpline: Call the GEPCO customer service for billing issues.
- Complaint Portal: Register complaints through the online system.
New Connection & Net Metering
- Apply for a new electricity connection through GEPCO’s online portal.
- GEPCO also offers Net Metering for customers with solar panel systems.
Detection Bill
A Detection Bill is issued when unauthorized electricity consumption is detected. It includes penalties and must be paid immediately to avoid disconnection.
Emergency Helpline
For electricity issues, faults, or emergencies, call the GEPCO Helpline: 118.
Frequently Asked Questions (FAQs)
How can I check my GEPCO bill without Reference Numbers?
You can use your Customer ID to check your bill online.
Can I pay my bill after the due date?
Yes, but a late payment surcharge will apply.
How can I get a duplicate GEPCO bill?
Visit the GEPCO website and enter your Reference Number to get a duplicate bill.
What happens if I don’t pay my GEPCO bill?
Non-payment can result in electricity disconnection.
What happens if I don’t pay my GEPCO bill?
Non-payment may lead to service disconnection.
How can I complain about a high bill?
You can file a complaint through GEPCO’s helpline or visit a customer service center.
Can I pay my GEPCO bill in installments?
Yes, installment options are available upon request.
How do I report an electricity issue?
You can call the emergency helpline or submit a complaint online.
- Phone: 118
- WhatsApp: Available on the GEPCO website
- Email: support@gepco.com.pk
