ProPakistan

KE Bill Online Check – K-Electric Duplicate Bill 2025

KE Bill Online Check

K-Electric (KE) is the primary electricity provider for Karachi, Pakistan, serving more than 3.4 million customers. The company is responsible for electricity generation, transmission, and distribution, ensuring a steady power supply to homes, businesses, and industries. Over the years, KE has invested billions in infrastructure, reducing transmission losses and enhancing efficiency.

With the growing need for digital services, KE has made it easier for consumers to check their electricity bills online. Now, you don’t have to wait for a printed bill. Instead, you can quickly access and download your KE duplicate bill from the official website or through mobile services.

Managing your electricity bill online is crucial for avoiding late payments and ensuring uninterrupted service. In this guide, you will learn how to check your KE bill online, download a duplicate bill, understand its charges, and pay it through various methods.

How to Check Your KE Bill Online?

Checking your KE bill online is simple and takes only a few minutes. If you haven’t received your monthly bill or misplaced it, follow these steps to get a duplicate bill:

  1. Visit the K-Electric official website at www.ke.com.pk.
  2. Look for the ‘Bill Payment’ or ‘Duplicate Bill’ option on the homepage.
  3. Enter your 13-digit account number and 8-digit customer number (found on your previous bill).
  4. Solve the captcha for verification.
  5. Click on “View KE Duplicate Bill” to generate your latest bill PDF.
  6. If needed, you can download or print the bill for future reference.

Once you generate your bill, you can review the details, including billing amount, due date, and any applicable charges. This process is free and can be done anytime from your computer or mobile device.

Download KE Duplicate Bill in PDF Format

If you prefer to keep a digital copy of your bill, you can download it in PDF format directly from KE’s website. This is useful if you want to maintain records or need to submit a bill for documentation purposes.

To download your bill:

  1. Follow the steps to check your KE bill online.
  2. Once your bill appears on the screen, look for the ‘Download PDF’ option.
  3. Click on it, and the bill will be saved to your device.

You can also use KE’s WhatsApp service to get your bill. Simply send “Hi” to 0348-0000118 and follow the instructions to receive your duplicate bill via WhatsApp.

K-Electric Tariff Update 2025

The cost of electricity has increased due to rising energy prices and regulatory adjustments. Starting July 1, 2025, electricity tariffs for all ex-WAPDA distribution companies (DISCOs) and K-Electric have been revised. The increase is part of an agreement with the International Monetary Fund (IMF).

  • New Tariff Increase: PKR 5.72 per unit (approximately 20%)
  • Revenue Generation: PKR 3.8 trillion for DISCOs in FY 2024-25

These changes aim to manage the power sector’s financial challenges but will impact households and businesses, leading to higher electricity bills.

Understanding Your KE Bill – Key Charges and Terms

Your electricity bill includes several components. Understanding these charges will help you manage your energy costs better.

1. Unit Price and Consumption

Electricity is charged per unit, with different rates based on your monthly consumption. Higher consumption leads to a higher per-unit price.

2. Peak Hours and Extra Charges

KE imposes higher rates during peak hours to manage demand.

  • April – November: 6:30 PM – 10:30 PM
  • November – March: 6:00 PM – 10:00 PM

Using electricity during these hours increases your bill, so it’s best to reduce power consumption at these times.

3. Taxes and Additional Charges

Your KE bill includes various government-imposed taxes, including:

  • Fuel Price Adjustment (FPA): Charges based on fuel costs.
  • General Sales Tax (GST): Standard sales tax applied to all electricity bills.
  • TV Fee: A small charge for national television services.
  • PHL Surcharge: Power Holding Limited (PHL) financing surcharge to recover debts.

How to Pay Your KE Bill Online?

You can pay your KE bill online through multiple platforms, ensuring a hassle-free experience.

Online Payment Methods:

  1. KE Website: Pay directly at www.ke.com.pk.
  2. Bank Websites & Apps: Most Pakistani banks offer KE bill payment services.
  3. Mobile Wallets: Use Easypaisa, JazzCash, UBL Omni, or other digital wallets.
  4. ATM Payments: Many ATMs allow bill payments by entering your consumer reference number.
  5. Auto Payment Setup: Enable auto payments through online banking to avoid missing due dates.

KE Mobile Services and Customer Support

KE provides multiple channels to help consumers manage their bills and report issues.

KE WhatsApp Service

  • Send “Hi” to 0348-0000118 for bill inquiries, complaints, and power updates.

SMS Bill Service

  • Register for SMS updates by sending “REG [Your 13-digit Account Number]” to 8119.

Customer Support

  • KE Helpline: (021) 99000
  • Complaint Number: (021) 118
  • Email: customer.care@ke.com.pk

For urgent power supply issues or complaints, visit your nearest Integrated Business Center (IBC).

FAQs – K-Electric Billing & Services

1. How can I check my previous KE bills?

Visit KE’s website and enter your account number to view past bills.

2. What happens if I miss my bill payment?

Late payments may lead to penalties or service disconnection. Ensure timely payments to avoid extra charges.

3. How can I apply for a new KE connection?

Visit KE’s website, fill out the new connection form, submit required documents, and pay the processing fee.

4. What is “PHL Surcharge” on my KE bill?

It’s a Power Holding Limited (PHL) surcharge for financing the energy sector.

5. How can I set up bill due-date reminders?

Use mobile banking apps or KE’s SMS service for alerts.

6. Can I pay my KE bill through a credit card?

Yes, KE accepts credit and debit card payments online.

7. What should I do if my KE bill seems incorrect?

Contact KE’s customer service to dispute the charges and request a review.

Final Thoughts on KE Bill Management

Managing your K-Electric bill online is easy and efficient. By using KE’s digital services, you can quickly check your bill, download a duplicate copy, and make payments without delays. Understanding the breakdown of charges and peak hour rates helps in controlling electricity consumption and saving on costs.

With continuous improvements in customer service and technology, KE aims to provide a smooth billing and payment experience. Stay updated with tariff changes, explore digital payment methods, and use KE’s support services for any assistance.

For further information, visit K-Electric’s official website.